Samsung has said Note customers are its most loyal, so it really needs to keep them happy. Be upfront. Samsung gave a vague explanation of why the battery overheated. The company will have to be more forthright -- and specific -- the next time around. "Samsung has to own the mistake and explain why it's not a problem for all of its products," Blanchard said. "It's possible to recover from this, but it does require some transparency."CNET attempted to figure out why the Note 7 phones were catching fire, but the results are inconclusive. Samsung could shed a little light.
Double down on Galaxy, These troubles mean it's even more important for Samsung to wow when it comes to its next new phone, Based on its track record, that will be the Galaxy S8, which will launch sometime early next year, Samsung will have to work hard to erase the memory of this incident, and baby blue eucalyptus watercolor painting iphone case it will likely have to endure some jabs and questions about the safety of future products, But Samsung more than ever needs a breakthrough device, The Galaxy S7 Edge is now the best phone in Samsung's lineup..
Kill the Note brand. This is by far the most drastic move. Samsung will have to cut its losses and wipe the Note brand off its slate. That's easier said than done, given the success of the Note family before this problem and the fact that the whole trend of oversize phones originated with Samsung. But the Note brand is tarnished beyond repair. Think of the Ford Pinto's problem with bursting into flames after being rear-ended. People still snicker about that one, four decades later. What will they say about the Note 8? "This one doesn't explode!"In this case, starting fresh may be the best way to ensure the Note 7 is a faded memory.
A look at some of the steps Samsung will have to take to win back the public's confidence, Samsung's Galaxy Note 7 debacle is nothing short of devastating, The company confirmed on Tuesday that it had baby blue eucalyptus watercolor painting iphone case permanently shut down production of the Galaxy Note 7, bringing to an end the saga of the troubled, fire-prone handset, On Monday night, it had issued a warning to users to power down and turn in their phones, Be respectful, keep it civil and stay on topic, We delete comments that violate our policy, which we encourage you to read, Discussion threads can be closed at any time at our discretion..
We also go into a report that Amazon is considering opening convenience stores, and we check out the newest dumb meme of the year: selfie high-fives. The 3:59 gives you bite-size news and analysis about the top stories of the day, brought to you by the CNET News team in New York and producer Bryan VanGelder. Check out the extended shows on YouTube. iTunes | RSS | Google Play | FeedBurner | SoundCloud |TuneIn | Stitcher. Also in the show, Amazon convenience stores and selfie high-fives. Oh, Samsung Galaxy Note 7, we hardly knew ye.
